Frequently Asked Questions
Say goodbye to hidden fees and taxes! We offer unbeatable prices on electronics and PCs, with no added costs like those at local stores. What you see is what you pay, plain and simple. Shop with confidence and get the tech you want, without the extra charges.
We build our PCs using quality parts sourced from trusted warehouse warranty deals. These include items that were overstocked, no longer needed, or had their original warranty expired — but are still fully functional. All components are carefully checked and tested by us to make sure they work perfectly. This lets us offer great performance at much lower prices, so you get a reliable PC without paying retail store costs.
We source parts smartly — from overstock, end-of-line, and warehouse warranty deals. Plus, we skip extra costs like VAT/taxes and storefronts. That’s how we keep prices low without cutting corners on quality.
With your purchase, you’ll receive everything you need to get started: your PC or electronic you buy, a warranty paper for peace of mind 1 year, and a return paper for 30 day hassle-free returns if needed or something may happened while delivery. We’ve got you covered every step of the way!
Once your order is on its way, we’ll send you a tracking code directly to your email. Depending on your location, your package will be shipped via UPS or DPD, and you’ll be able to track its journey every step of the way. You’ll receive the tracking code as soon as the delivery team picks it up, so you’ll know exactly when to expect your order.
Usually it take in EU 3-7 working days.
Outside EU 5-14 working days.
Everything depends on situation at your country.
To track your shipment, simply click the relevant link below and enter your tracking number:
Unfortunately, no — we can’t accept cash payments. We ask for payment in advance since we pay upfront for shipping and parts.
But we offer secure payment options through invoice, so you can choose what payment option works best for you.
You will be able to refund if something goes wrong. (through our payment processor, no worries.)
Most of our PCs are built using a mix of new and used components. Everything is carefully tested by us and comes with our own warranty. No mining parts, no trash — just quality hardware at a better price.
Yes, we cover the shipping cost within most of Europe. Since we ship daily and have agreements with couriers, we get great rates — cheaper than what you'd pay yourself!
Refund Questions
Yes, we do. If something goes wrong — like damage during delivery or a major issue with the PC — you’re eligible for a refund, replacement, or repair. We’ve got your back.
Send us photos or a short video as soon as possible and order ID. If the issue is confirmed, we’ll either replace the damaged part, repair it, or offer a refund depending on what works best for you.
No worries — we’ll fix it. Just contact us right away with photos/video. We’ll offer a replacement, fix, or refund depending on the issue. We stand behind every build we send out.
If the PC hasn’t been shipped yet, we can cancel and refund you. If it’s already on the way, we’ll need to talk first and sort it depending on the situation.
Once we confirm the issue and approve the refund, it usually takes 2–5 business days depending on your payment method. We’ll keep you updated through every step.
Yes! With our upgraded system, you’re protected — especially if something goes wrong in shipping. It’s safer for both you and us. No stress, just support.
