Terms of Service
1. General Information
MANCAVE is a business that builds and sells custom gaming PCs using a combination of new, overstock, and used computer parts. We focus on providing affordable, quality setups with transparency and care.
2. Orders and Payment
Order Acceptance: All orders placed through our Website, Telegram, or other sales channels are subject to acceptance by MANCAVE. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.
Payment Terms:
Full payment is required before shipment unless otherwise agreed.
We accept payment methods as listed at checkout or communicated during purchase.
Prices are shown in [Currency] and do not include any hidden taxes or fees unless stated. What you see is what you pay.
In case of any payment disputes or chargebacks, MANCAVE reserves the right to withhold shipment or cancel the order.
3. Product Information and Condition
Product Composition:
Our PCs may include a mix of:New components (unused and in original condition)
Overstock or surplus items (unused but past production date or excess stock)
Used but fully tested and working components (not from mining or abusive usage)
Testing and Warranty:
Every PC is assembled and thoroughly tested for performance and stability before shipment.
All products come with a warranty provided by MANCAVE covering functional defects under normal use for the specified period.
Cosmetic imperfections such as scratches or minor wear on used parts do not affect functionality and are not grounds for return unless explicitly stated.
4. Shipping and Delivery
Shipping Policy:
Orders are shipped only after full payment confirmation.
Shipping is done through trusted courier partners such as DPD or UPS.
Customers will receive tracking information via email or phone once the courier picks up the package.
Delivery Times:
Delivery estimates vary by location and courier schedules.
MANCAVE is not responsible for delays caused by the courier or circumstances beyond our control (weather, customs, etc.).
Shipping Costs:
Shipping fees are included or communicated clearly during purchase.
For some regions, free or discounted shipping may be available due to our volume contracts with couriers.
5. Returns, Refunds, and Exchanges
Return Eligibility:
Customers must notify MANCAVE of any defects, incorrect items, or damages within 7 days of delivery.
Returns are accepted only if the product is defective or incorrect and in the original packaging unless damaged during shipping.
Used or custom-built PCs may have limited return options; please confirm before purchase.
Return Process:
Contact our support team with your order details and issue description.
We will provide instructions for return shipping and inspection.
Refunds or replacements are issued after a thorough inspection confirms the issue.
Refund Policy:
Refunds cover product cost only; shipping fees may not be refundable unless the error was on MANCAVE’s part.
Refunds are processed within 14 business days after product receipt and inspection.
Warranty Claims:
Warranty covers repair or replacement of faulty components under normal usage conditions.
Damage caused by misuse, modifications, accidents, or unauthorized repairs voids warranty.
6. Customer Responsibilities
Compatibility and Requirements:
Customers should verify compatibility (software, peripherals, location voltage, etc.) before purchase. MANCAVE is not liable for compatibility issues after sale.Accurate Information:
Customers must provide accurate shipping, payment, and contact information. Delays or lost shipments due to incorrect details are not MANCAVE’s responsibility.Care and Use:
Proper maintenance and care of the PC are the buyer’s responsibility to avoid damage.
7. Privacy and Data Protection
MANCAVE respects your privacy. Personal data collected during orders is used solely for order processing, shipping, and customer service.
We do not share your data with third parties except courier services and payment processors as necessary.
For more information, please see our Privacy Policy [link if available].
8. Limitation of Liability
MANCAVE is not liable for any indirect, incidental, consequential, or punitive damages related to the use or inability to use the product.
Our maximum liability is limited to the total purchase price paid for the product.
We do not guarantee uninterrupted service or perfect compatibility with all software/hardware.
9. Intellectual Property
All content on our website and sales materials (images, logos, text) are the property of MANCAVE and may not be used without permission.
10. Changes to Terms
MANCAVE reserves the right to update or modify these Terms at any time.
Changes will be communicated via our website, Telegram, or email.
Continued use of our services after changes implies acceptance of the updated Terms.
